Frequently Asked Questions
Everything you need to know about your strength training gear.
How long does shipping take for heavy gym equipment?
Standard shipping typically takes 3-7 business days. For heavy items like power racks or barbells, we use specialized freight carriers to ensure safe delivery, which may extend the timeline by 2 additional days.
What is your return policy on weightlifting accessories?
We offer a 30-day return policy for most items, including belts and sleeves, provided they are in their original packaging and unused condition. Please note that for hygiene reasons, some items may be final sale.
Do you offer warranties on your barbells and plates?
Yes, all our Strength Shop barbells come with a limited lifetime warranty against bending, and our bumper plates are covered for 1-3 years depending on the specific model.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's portal to monitor your shipment in real-time.
Do you offer assembly services for home gym setups?
While we do not provide in-house assembly, we partner with local professional installers in most major cities. Contact our support team for a list of recommended service providers in your area.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Klarna and Affirm, allowing you to build your gym now and pay over time.